Support

Shipping & Returns

Shipping Policy

Once your order has been placed please allow 1-5 business days for it to be processed and shipped.

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Local delivery by Australia Post will take approximately 2–5 business days for standard shipping and 1–3 business days for express. International delivery times will vary depending on where in the world you are, however delivery costs and a time estimate will be provided at checkout.

Return & Exchange Policy

All textiles are hand printed by Em and may vary slightly, making each piece unique.  

 

If something isn’t right, you have 14 days from the day you receive your parcel to return the item. Full-priced items can be returned for an exchange where product is available or a full refund of the item(s) excluding shipping costs. 

Returned item(s) must be unworn, unwashed, unused, in original condition with all labels/tags attached and returned within 14 days of receiving your product.

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